ROBSYNC SMART SOLUTIONS PRIVATE LIMITED Noida's Finest

"I purchased a door lock from Robsync Smart Solutions Pvt. Ltd. and I am extremely satisfied with the product and service. The lock works perfectly and was very easy to install. What impressed me the most was their customer service – they provided support even late at night and on a Sunday, which shows their true commitment towards customers. I would highly recommend Robsync Smart Solutions to anyone looking for reliable home automation products."

"Robsync Smart Solutions is highly recommended for anyone looking to simplify their lifestyle with reliable and smart automation products . The features for smart grouping, intelligent schedules, and integrated security make it a standout choice for tech-savvy users and those new to smart home upgrades alike. I bought smart water tank controller switch from Robsync which works perfect fine, even I can watch my tank water level from the APP."

"I purchased two sets of motor ON/OFF devices and tank level checkers in October and November 2024, spending approximately ₹12,000. Given the price, I expected them to function reliably for at least two years. Unfortunately, both level-checking devices developed defects within just two months, including issues with the reset switch, network connectivity, and inaccurate readings. I had to courier them for repairs at my own expense, which cost ₹1,900. While the company did repair the devices and even provided two free ultrasonic sensor replacements worth ₹3,000 (which I appreciate but the senior was talking like he was doing any favour by doing so), the recurring technical problems undermined my trust in the product’s reliability. At times, the app login issue prevents me from controlling the motor remotely, and the devices occasionally show offline status despite a stable internet connection. Additionally, the power adapter for one tank level device failed, and I had to replace it myself. On the positive side, the company’s customer support has been responsive they answered calls instead of ignoring them, which is commendable. However, I have ultimately lost confidence in the product's durability and performance. I have decided to switch to Wipro smart plugs and Swarn Jal devices to avoid future inconvenience. One concerning aspect is that if a customer posts a genuine negative review on Google or Amazon, the company contacts them directly and requests its removal. While their customer service is excellent, the product’s inconsistency and short lifespan do not justify the premium price. After spending ₹12,000, I expected at least two years of reliable performance, but the devices lasted only eight months. Final Verdict: The product is little average, customer support is exceptional, but reliability is poor, and performance is inconsistent. Given its shortcomings, the price should have been lower."

"I’m Sriram from Hyderabad. Purchased a wireless, app-managed water level controller for my 3HP submersible around 8 months ago. • Issues Faced The product has been malfunctioning from the beginning. Not refined or reliable. Even when the tank is full, it sometimes keeps the bore motor running. This leads to water overflow and wastage. Our tank normally fills in 35–40 minutes, but due to the controller’s failure, the motor has run for more than 3 hours on several occasions. This resulted in wastage of water, extra power consumption, and a serious risk of motor burn or short circuit. These issues have occurred multiple times in the last couple of months. • Experience with the Company I raised complaints several times. The team attempted various fixes and R&D, but none of the solutions worked. The entire process turned out to be a waste of time. Warning to Buyers: I strongly advise buyers to be cautious. Do not purchase this immature and unreliable water-level controller. Don’t risk your expensive motor by depending on this product."

"I am from New Delhi and have recently purchased Unisync Tank Smart Device Fully Automatic Water Tank Level Controller, (WiFi/Mobile App). Need to mention that it is very nice product. It is amazing that motor automatically starts at a pre set time and shuts off when the water reaches at a preset level of water tank. The staff is very knowledgeable and ready to help and sort out all queries. Initially had teething problems with regard to installation of product, but the same was professionally sorted out."